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Employee Retention - Tips & Tools

Every manager knows how painful it can be to lose a high-performance, committed employee, especially when it is to the competition. Turnover cannot be totally avoided. However, an experienced manager will be able to reduce the turnover of his staff significantly by using appropriate measures.

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The longest journey begins with the first step!

For your new employees their long-term success or short-term failure will be determined by the habits, skills and attitudes they acquire during their first hours, days and weeks on the job. Your ability to motivate and mentor other people is at the root of your ability to produce results significantly greater than your individual effort and this is the key to greater financial rewards. Mentoring is one of the skills you must develop and effective orientation is one of the techniques for working with and through other people.

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Summer Slump as an Opportunity

When the temperature goes up and the summer holidays are near, in most companies the sales activities drop. “All my customers are on holiday” or “I wouldn’t reach anybody” is what you hear salespeople saying at this time.

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The Art of Delegating

Do you have the idea that ‘in the time it takes you to explain a task to an employee, you can handle it faster yourself’ or ‘that nobody is able to handle the task as well as you?’

As a manager you need to let go of this idea! It is not your responsibility to do the work but to get the work done by your employees through effective planning, delegation and control.

 

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Attention! Time Killers!

'There is one kind of robber whom the law does not regulate and who steals what is most precious to men: time.' (Napoleon Bonaparte)

Get 6 tips to prevent e-mails from becoming time killers!

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With People Skills You Can Surpass the Competition

What percent of the technical knowledge that you were taught in school or university do you actually use in your daily job experience? And what percent of your personal skills have you had to develop from your experience in the course of your professional development?

‘People Skills’ are those personal skills which will determine our occupational and personal success but they are virtually impossible to find on the curriculum of any schools, universities or vocational institutions.

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Well-trained Employees mean Success at Trade Fairs

For many medium-sized companies presenting themselves at trade fairs is an inherent part of their marketing mix. Participating in a trade fair is cost-intensive and for this reason demands intensive preparations. The organisation of the stand, of the fixtures, the equipment and the necessary material is a self-evident part of the preparations. What is just as important and is often neglected is the training and motivation of the company's own fair personnel.

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“A business that makes nothing but money is a poor business.” (Henry Ford)

Goal should be to create a ‘Win-Win’ Relationship in which the company and the customer benefit from the business relationship equally. The key to this is customer service-oriented sales.

Read more about 'Synergistic' Selling as formula for success.



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Beware of the Time Killers!

'There is one kind of robber whom the law does not regulate and who steals what is most precious to men: time.' (Napoleon Bonaparte)

Get 6 tips to prevent e-mails from becoming time killers!

more

Personality Before Techniques

Is this familiar to you – boring presentations overloaded with numerous PowerPoint slides being read to you (insulting your ability to read!), irritating animations and barely legible graphs?

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