Giving instructions is a normal job for a manager. Still, many managers have problems with this because they feel like they are giving commands and they don’t want their employees to just ‘take orders’. But instructions are not commands – they are rather a form of delegation which means that the manager provides the instructions and observes the process and the results.
Building your Team: How to Lead a Successful Personal Interview
The key to a successful and profitable company is responsible and loyal employees. Therefore, interviews are a core task of the entrepreneur. No one knows better than the entrepreneur, who will best fit into acompany. The personal impression is vital and the ‘chemistry’ must be right. The use of tests and references are common methods to assess the aptitude of an applicant. The most important method, however, is the personal interview.
We all know that time passes at a different pace depending on what you are doing and the pressure you are under. Thirty seconds can seem like an eternity if you are in a precarious situation. But if you are watching an exciting soccer match, like the recent World Championship, thirty seconds seems like nothing.
Time is life, therefore we should have enough time to manage our daily life. But there are many time thieves that steal our precious time. Therefore, it is important to recognise them at an early stage and to fight them appropriately.
Inevitably, there will be a time when an employee’s behaviour and/or performance does not meet your expectations. That is the time for a performance review in order to inform the employee of the mistake, to clearly point out your expectations and to give him/her a chance to adjust their behaviour.
With People Skills You Can Surpass the Competition
What percent of the technical knowledge that you were taught in school or university do you actually use in your daily job experience? And what percent of your personal skills have you had to develop from your experience in the course of your professional development?
‘People Skills’ are those personal skills which will determine our occupational and personal success but they are virtually impossible to find on the curriculum of any schools, universities or vocational institutions.
"The only way to make a man trust-worthy is to trust him." (Henry Stimson)
Ineffective leadership has been identified as the reason for this lack of motivation. Employees complain about low job satisfaction; lack of appreciation; and, little or no opportunity for participation in decision-making. The basis for loyalty is mutual trust.
In many businesses the lack of qualified staff is noticeable. Therefore, it is very important that the methods used to hire new people are appropriate. The method of hiring via the contacts of the current employees achieves an above-average success rate.
What is the impact of this method on each of the participants and what are the guidelines?
When the temperature goes up and the summer holidays are near, in most companies the sales activities drop. “All my customers are on holiday” or “I wouldn’t reach anybody” is what you hear salespeople saying at this time.
The expression ‘work-life balance’ means a balanced relationship between professional and private life. Many people come to realise that, although they have succeeded brilliantly in their careers, they are very lonely at the same time.
On the one hand, the combination of business and family is regarded differently in individual cultures.
You can meet potential customers and business partners any time and everywhere: at business events, at a party, at the airport – or even in the lift. The term ‘Elevator Pitch' means a short presentation of 30 to 60 seconds until the elevator door opens. During this time you must capture the attention of your counterpart with your concept, otherwise you will have missed a good opportunity.
'We like to thank you for your professional and individual support with our training program Champions of Freshness. BEITRAINING helped a lot in rolling out the program in Germany, Austria and Switzerland effectively and efficiently in a short period of time. We highly appreciate the individual support as well as the demonstrated flexibility.'
"We are now more aware of the non-verbal communication involved when building the relationship between customer and seller. In addition, we have learned practical the relationship exercises and are now able to face many daily problems and challenges of life differently. We are more relaxed and confident when communicating with customers, which has led to an increase in problem-solving. We are now able to focus on the benefits for the customer and to close the sales with confidence."
"In only two days you were able to cover the main themes of the analysis of leadership styles and the presentation of some unique recruting tools." Thanks to the professionalism and focus of the trainers the most important result has been achieved: the participants are inspired and motivated to continue their progress in the tourism market, while creating a strong term of employees"
